MANAGED IT · MONTRÉAL · TORONTO · CALGARY
Managed IT Services
that prevent the problem.
One flat monthly price for monitoring, security, support, and maintenance — across every user and device.
No hourly surprises. No 2 a.m. emergency rates. Just a Canadian team that's kept SMBs running since 2003, watching your systems so you don't have to.
WHY MANAGED
Managed IT replaces the fix-it-when-it-breaks model.
Hourly support pays your provider more when things go wrong. Managed IT flips the incentive: one flat monthly fee, proactive monitoring, and problems caught before they cost you a day of work.
01
Predictable cost
One flat rate per user or device. Budget the whole year with no hourly surprises and no emergency premiums.
02
Prevention-first
We monitor, patch, and secure your systems around the clock — catching most issues before you ever notice them.
03
Aligned with you
We profit from your uptime, not your downtime. When we prevent problems, we both win.
FULL COVERAGE
One plan covers your whole IT environment.
PC
Computers & workstations
Monitoring, patching, and helpdesk for every laptop and desktop your team uses.
BAK
Backup & recovery
Automated, verified backups and a tested disaster recovery plan you can count on.
SRV
Servers & network
Proactive management, uptime monitoring, and server migrations for your core infrastructure.
365
Microsoft 365 & software
User management, licensing, and daily admin — handled, including server-side apps.
SEC
Cybersecurity & endpoint
EDR, MFA, email filtering, and threat detection across every device on your network.
PER
Printers & peripherals
The everyday hardware your team relies on, managed and supported alongside everything else.
PRICING
Two ways to price it. One predictable bill.
Per-user follows the person across every device; per-device fits shared and shift-work machines. Servers, networks, and mobile are clean flat add-ons.
LAUNCH OFFER
Onboarding waived + 50% off your first 3 months on Professional & Premium, rate locked 12 months. Month-to-month — no long lock-in.
Option A
PER-USER pricing
Best for professional, legal, financial, and office teams where people work across laptop, desktop, and mobile. Includes unlimited remote helpdesk for that user on any registered workstation.
Heads-up: "no hourly bills" applies to Professional & Premium. Essential is monitoring with support billed per ticket — the low-commitment on-ramp.
Option B
PER-DEVICE pricing · workstations
Best for industrial, retail, clinical, or shift-work sites where employees share the same physical computer. Coverage follows the machine — its software stack, endpoint security, and support from that workstation.
Note: for standard 1-machine-per-person offices, per-user is usually better value — it includes mobile helpdesk and follows people across devices. Per-device wins when machines are shared.
Add-ons
Infrastructure & mobile, billed clean
To keep your core per-user or per-device price uniform, servers, networks, and mobile are flat monthly add-ons.
Virtual / cloud server
$150–200
/SERVER/MO
Patching, OS optimization, automation, and performance monitoring.
Mobile device management (MDM)
$10–12.50
/DEVICE/MO
Data isolation, remote wipe, password policy, threat protection — corporate & BYOD.
Physical host hypervisor
$250–350
/HOST/MO
Bare-metal health, RAID auditing, hypervisor security (Hyper-V / ESXi).
Core network infrastructure
$75–150
/SITE/MO
Oversight, config backups, firmware for firewalls, switches, access points.
Mobile, clearly: per-user plans include mobile helpdesk. Device security & remote-wipe (MDM) is the add-on above.
ON-DEMAND
Not ready for a monthly plan?
Pay as you go.
Hourly support for work outside a managed plan. Any active plan already gets the $145 preferred rate — and without a plan, a pre-paid block or a card on file gets you there too. Otherwise the standard rate applies.
STANDARD
No active plan and no pre-paid block
$165/hour
◆ Pay-after-work invoicing
◆ Net-30 terms
★ BEST VALUE
PREFERRED· PROMPT PAY
Active plan, a pre-paid block, or a card / PAD on file
$145/hour
◆ Save $20/hour
◆ Any active Essential plan qualifies
◆ Pre-paid blocks
◆ Card / PAD on file for auto-clearing
EMERGENCY · AFTER-HOURS
Urgent support outside standard hours
$260/hour
◆ Priority dispatch
◆ Outside business hours
How pre-paid support blocks work
◆ Buy a 5- or 10-hour block upfront and lock the $145/hour preferred rate.
◆ We log time against your block as we work — full transparency.
◆ When about an hour remains, you're automatically notified to top up.
◆ No invoices to chase, no surprises, and your rate stays preferred.
On an Essential plan already? Your ticket support is billed at the $145 preferred rate, not the standard $165. And a handful of standard-rate hours can cost more than a full managed plan — which is rather the point of going managed.
GETTING STARTED
Switching is simpler than you think.
STEP 01
Free assessment
We map your environment, devices, and risks — no cost, no obligation, no pressure.
STEP 02
Onboarding
We deploy monitoring, secure your endpoints, and document everything. Setup fee waived on the launch offer.
STEP 03
Go live
Your flat monthly price starts. From here, emergencies are our job to prevent — not your bill.
ON THE GROUND
Managed IT in Montréal, Toronto & Calgary.
Bilingual support in Quebec, fast response across the GTA, and remote plus on-site coverage in Alberta. We understand Law 25 and Canadian compliance because this is where we work — and have, since 2003.
MONTREAL - QUEBEC
Bilingual · Law 25
TORONTO - ONTARIO
GTA · fast response
CALGARY - ALBERTA
Remote + on-site
QUESTIONS